Privacy Policy
Commitment to Privacy
Casino Metropol respects your privacy and is committed to protecting it through our compliance with this policy. We ensure that your personal data is processed lawfully, fairly, and in a transparent manner.
Data Collection
We may collect personal data when you use our website or services, which could include names, addresses, phone numbers, emails, and IP addresses. This information is gathered for the purpose of providing services tailored to your needs and ensuring a secure gaming environment.
Usage Metrics and Non-Personal Data
We also gather aggregated non-personal data related to usage patterns, including web traffic metrics, session time, browser information, device type, operating system version, clickstream data, and referring URL or domain names. This data helps us optimise our platform's performance.
Third-Party Disclosure and GDPR
This personal data may be shared with third-party vendors to perform necessary tasks on our behalf in strict adherence to the General Data Protection Regulation (GDPR) and UK data protection laws. These services include, but are not limited to, email communications management and secure payment processing.
Data Retention
Personal details are retained for as long as you remain a customer of ours, or until you request their deletion, subject to our legal and regulatory obligations under British licensing requirements.
Use of Non-Personal Data
Non-personal data is used in various ways, including product improvement to enhance performance and the overall user experience on our website. This may involve tracking certain online activities across participating websites to improve service delivery.
Data Breach Notification
If your information is compromised due to negligence or misconduct, we are legally responsible for notifying you without unreasonable delay, typically within 72 hours, and informing the relevant supervisory authorities in accordance with statutory requirements.
Policy Updates
This policy is subject to changes. It is recommended that you regularly review this webpage for the latest information regarding our privacy practices.